Product documentation

2026-10-06 Release Notes

The updated Accounts and Contacts pages announced in yesterday's release notes are now live.

Product Updates

The updated Accounts and Contacts pages announced in yesterday’s release notes are now live.

What’s new

  • The top of each Account shows both its xID and its Account ID, and you can copy either one with a single click.
  • Some Account tabs have new names that match the rest of Administrate. For example, Training Passes is now called Passes.
  • The Contacts list inside an Account has a search box, so you can find a person without scrolling through every page.
  • You can merge Accounts straight from the Account screen. Administrate suggests likely duplicates, and you choose which details to keep before the merge.
  • Instructor Rates now sit on the CRM tab of the Contact or Account. Old links to the Instructor tab take you there automatically.

What’s gone

  • The Instructor tab on Contacts and Accounts.
  • The Instructor Information panel.
  • The old Qualifications table. Use Achievements on Personnel instead, which is what Administrate checks when matching people to a course’s role requirements.

Also in this release

  • When creating a Booking, the Contact and Billing Contact dropdowns now include Contacts from parent Accounts, prefilling an inherited Billing Contact.

Bug Fixes

  • Fixed global search wasting result slots on Sessions in the Event results and ordering external ID matches incorrectly.
  • Fixed Gift Voucher screens staying in a saving state indefinitely when an error occurred.

Documentation Updates

The following documentation pages have been updated: