Product documentation

Why an Event Does Not Appear in WebLink

If an event is not appearing in WebLink, confirm the following settings are aligned with the WebLink Portal configuration.

If an event is not appearing in WebLink, confirm the following settings are aligned with the WebLink Portal configuration.

Checklist

  • The event status is set to Active.
  • A time zone is set.
  • The event is in the same region as the WebLink Portal.
  • The event has a price configured in the portal’s currency.
  • The event is not sold out.
  • Remaining places are available, if capacity limits are enabled.
  • For Classroom events, the start date and registration deadline are not in the past.
  • For LMS events, the end date and registration deadline are not in the past.
  • For Blended events, the registration deadline is not in the past, or if no registration deadline is set, the start date is not in the past.
  • The event was created from a course that meets WebLink course requirements, such as the correct learning categories.
  • The event is set to Public.